Shipping Policy

At Christian Art Workshop.UK, we aim to offer you the best shipping option. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.

1. How much does shipping cost?

FREE SHIPPING On Order Over £49.99. Otherwise, Premium Shipping costs £2.99. 

PS. We have free shipping site-wide promotions during the sale season. Stay tuned!

Note:
1. “FREE SHIPPING On Order Over £49.99” is only available for use on regular-priced items, not free items.

Shipping costs are calculated at checkout and vary depending on the product weight and your shipping location. We strive to ensure shipping charges are affordable. However, we are at the mercy of our shipping carriers. Therefore, even if it is a free product, the shipping fee will still be charged.

Hope my explanation is able to assist you. Please feel free to let us know if you have any further questions.

2. How long will it take for my order to arrive?

Total delivery time = processing time + shipping time

(not including customs delays, weekends, holidays, and any unforeseen circumstances)

Delivery Time

Order Processing: 2-5 Business Days. （PS: Some rosary designs are more complex and require 6-10 business days to make.）


Premium Shipping Time: 6-10 Business Days.


3. Wrong Shipping Information

If you have left the wrong shipping address or contact information, please contact our customer service within 2 hours.
Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
Contact us at contact@mail.uk.christianartworkshop.com

4. How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that, you will be able to click:   TRACK MY ORDER to track the shipment status.

If the above page does not work, pls check it on the page: https://www.17track.net/en

5. Why has your parcel been shipped but the shipping information has not been updated yet?
  1. When the product delivered to the carrier, the tracking order number will be uploaded to the order page afterward.
  2. Due to international transportation, it takes 3-5 days for the package to arrive at the airport of the international shipping center.
So please don't worry and just wait 3-5 days for it to update the information.

6. What if the package doesn’t arrive?

If you don’t get your package 60 days after it was shipped, please contact us at contact@mail.uk.christianartworkshop.com. We’ll either resent a new one to you or give you a full refund.